Tag Archives: “Creating Customers For Life”

Are you ‘book-ed’ this weekend?

08 Jun 2009 • Categories: News • by Marcel

With best-selling author Dr Shelley Sykes, The Happiness Guru, at the recent Global Speakers Summit. It’s well & truly winter in Cape Town now!  I’ve been so busy the last few weeks – preparing materials, meeting with my long-term supporters, performing & presenting – that the late nights & early mornings finally caught up with [...]

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Do you know how valuable you are?

01 Oct 2008 • Categories: Favourites, Marcel's Musings • by Marcel

The media is currently bombarding us with stories of ‘how bad the world economy is’ – the fact is, businesses with solid foundations that offer products & services that deliver real value to their customers will always have the potential to grow. As Seth Godin pointed out, “Inc. magazine reports that a huge percentage of [...]

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Sharing is caring … & it makes business sense.

11 Sep 2008 • Categories: Feedback • by Marcel

Recently I was asked to share my ideas, experiences & entertainment with the delegates of the 2008 Geratec Symposium, who were all actively involved in working in retirement villages & frail-care facilities or are in some way related to providing services to this industry. I suppose you & I don’t often think about where we [...]

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