“The Serious Business Owner’s Guide to Creating Customers For Life” is now available at most “Exclusive Books” stores countrywide.
If your favourite book store does not stock it, please ask for it by name or this ISBN number: 978-0-620-41146-2
I received the following comment via email today:
Hi Marcel,
You must think I am very impolite, and I am sorry I have not commented yet: I have read your book, parts of it I have repeated a few times. To be honest with you, I learned about similar ideas some years ago- not from a book, but from working environment. Later on, I felt many companies actually do not want to think in the direction as you advise: the passionate approach, the genuine interest in wishing your customer well and go the extra mile, the key things that are the real differentiators. In 2005, I joined the company I work for now, and we had a sales meeting late last year plus another one just a couple of months ago where exactly some of the values you point at were highlighted as a guiding line, and also an existing value/asset in our company.
It is therefore with great pleasure I can pick up some of your comments and communicate them as reminders, to encourage our organization, knowing that this approach is anchored in the company from bottom all the way to the top. I really appreciated your Guide to Improve Business.
Many thanks
Kind regards
Haakon G. Froland
Eltek Valere South Africa
Thank you Haakon!
If you’re serious about delivering your products or services with energy, passion & sincerity, then why don’t you order your copy of “The Serious Business Owner’s Guide to Creating Customers For Life” today?
Or join the “Creating Customers For Life” Facebook Fan Page here.
