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“Customers For Life” now available nationwide.

“The Serious Business Owner’s Guide to Creating Customers For Life” is now available at most “Exclusive Books” stores countrywide. If your favourite book store does not stock it, please ask for it by name or this ISBN number: 978-0-620-41146-2 I received the following comment via email today: Hi Marcel, You must think I am very [...]

Sharing is caring … & it makes business sense.

Recently I was asked to share my ideas, experiences & entertainment with the delegates of the 2008 Geratec Symposium, who were all actively involved in working in retirement villages & frail-care facilities or are in some way related to providing services to this industry. I suppose you & I don’t often think about where we [...]

Creating, Conveying, Collecting at the CTICC

I spent 2 days creating a crowd, conveying the message, & collecting the leads for my clients at the Franchising & Business Opportunities Expo at the Cape Town International Convention Centre. Even though the show ran until Saturday, I was only available in the afternoons for the first 2 days of the Expo (Thursday & [...]